- Main
- Privacy notice
Privacy notice
This privacy notice for Flow Trade AI (we, us, or our) sets out how we gather, use, keep, and pass on information when you use our services (Services), including visits to our site or messages you send us. Questions? Reach us at [email protected].
In brief
We handle personal data to run the Website, answer questions, introduce you to third-party desks when you ask, meet legal duties, protect our services, and lift performance. You hold privacy rights under applicable law. If this notice does not suit you, please do not use our Services.
What comes in
We may gather technical data (such as IP address, device and browser type, pages opened, timestamps, and crash logs) and details you send (for example, name, email, and phone when you ask to be introduced to a third-party desk). Some technical data may not identify you.
You do not have to supply information, yet without it we may be unable to offer certain features. The Website is not aimed at anyone under 18; if we learn we hold a child's details, we will erase them promptly where the rules require it.
Aims and legal grounds
We handle information to run the Website, answer questions, introduce you to third-party desks when you ask, meet legal duties, protect our services, lift performance and measurement in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or a legal duty as applicable.
| Usual aim | Usual legal ground | |
| 1 | Pass your details to a third-party desk you ask us to contact | Consent / steps ahead of a contract at your request |
| 2 | Help desk, security, fraud checks, measurement, and business administration | Legitimate interests and/or a legal duty |
Sharing and cross-border moves
We may share data with vendors bound by confidentiality; with third-party desks when you request an introduction; with professional advisers; with authorities if the law requires it; and with a successor in a merger or asset sale. Data may be handled outside your country; where required, we apply suitable safeguards such as standard contractual clauses or other tools recognised by applicable law.
Cookies
We and partners may use cookies and kindred tools for core operation, preferences, measurement, and outreach where permitted. You can steer cookies in your browser settings; blocking some cookies may limit features. This service does not honour Do-Not-Track signals.
| Kind | Aim |
| Strictly required | Security, session handling, and core site features. |
| Functional / performance | Recall choices and measure aggregated use so we can improve the Website. |
Keeping data, safeguards, and outside sites
We keep information only as long as needed for the aims above and to meet legal duties, then erase or anonymise it where we can. We apply reasonable safeguards, yet sending data over the internet is never wholly free of risk. Outside sites we link to follow their own rules.
Your rights and revisions
Subject to local law, you may ask for access, correction, deletion, restriction, portability, or object to certain handling, and withdraw consent where handling rests on consent. We may revise this notice by posting a new version on the Website.